Only the best shipping carrier can maintain the quality of your product and put a smile on your customers’ face. Shipping through the right carrier is essential for growing your business. USPS and FedEx are two unmatched names in the postal service industry since long. But when it is about choosing one of them things can become really confusing. Actually, both of the companies have their strengths and weaknesses, and you must select the service depending on your requirement. Our competitive analysis USPS vs. FedEx will help you to choose the best one.
USPS vs. FedEx
The United State Postal Service is an agency run by the federal government of the United States. The company is in the business since the year 1775. USPS provides a full range of shipping services starting from express, priority to ground. Most importantly they offer the mailing and shipping service at the most competitive price. If you are a small or medium business owner the express shipping service along with the flat-rate Priority by USPS can be an asset for you.
Talking about FedEx, they are operating in the industry since the year 1971. By maintaining the precise delivery time and comprehensive service, they have earned the reputation. FedEx is one of the biggest rivals of the USPS. And, except the pricing, it can be left behind USPS by miles if convenient service is your only concern. Though, the cost is on the higher side, to compete with the flat-rate box of USPS the Federal Express has a function called One Rate.
Moving onward we have a comparison table USPS vs. FedEx which will help you to get the actual differences.
Shipping option comparison USPS vs. FedEx
|Shipping Choices||Overnight2 Day1 Week||Overnight2 Day3 Day4 Day|
|Best For||Parcels up to 70-lbs & Mail||Parcels 3-lbs. to 150-lbs.|
|Pricing||Most competitive considering the overall value||Competitive on larger parcels|
|Service Options||Ground through Express but most of the services are guaranteed||Ground through time-critical overnight, all the service are guaranteed|
|Pickup||Free with Priority Mail Express||Free for regularly scheduled pickups otherwise have to pay|
|Number of Drop Centers||Address for deliveryPO BoxAPO||Address for delivery or the Pickup centers|
|Tracking||Free with Priority Mail and First Class deliveries||Free & convenient|
|Insurance||Up to $100 free for Express Priority if parcel values more then have to pay an extra fee||Free for $99 or less, more for a fee|
|Commercial Discounts||Online & via shipping software||Volume-based|
|Label Printing||USPS.com along with Software Integrations||UPS.com, UPS Software, and other integrations|
|Customer Support||Via Phone and in-person||Phone, email and in person|
USPS vs. FedEx: The Pros & Cons
Here we are going to discuss the real strengths and weaknesses of these two shipping carriers. Scroll through and get all the details.
The Strengths of USPS
It is the cheapest option you can have. The USPS is the most economical delivery service option for small businesses who ship small items. If you want to send an object weighs 2 lbs or lesser USPS is the best option. In addition to that, you will get free tracking with the Priority mail box. So, if you are trying to cut the cost, USPS is the best option any day.
It has become more reliable. In past USPS had the bad reputation of misplacing an item and delaying shipments. But recently the scenario has been improved a lot. With more convenient service USPS has become better and reliable as well.
USPS delivers to Mailboxes and PO Boxes. Having the monopoly over the PO Boxes and Mailboxes USPS is the only company who does not have to drop off packages at the customers’ doorsteps. If you need to deliver a parcel along with the customers’ daily mail, USPS is the best option.
The Weaknesses of USPS
Though USPS is superb in many aspects, it is by no means the perfect. There are some downfalls of USPS you must watch out:
USPS Tracking is Not Good. On many occasions, the customers complain on USPS Tracking Not Working. Though earlier we mentioned USPS has improved their service and they are much more reliable still the packages get misplaced sometimes. Along with that there not so good tracking system makes things even worse at the time the delivery delays or parcel goes missing.
A Poor Customer Service is one of the major concerns among USPS customers. There are many merchants report that when a parcel goes missing and impossible to track things become really disgraceful. The main reason behind this is the bad customer service of the USPS.
Now let’s talk about the pros and cons of FedEx.
As the review of several business owners refers, the main reason to choose FedEx over USPS is the convenient service they offer. Here is the strength of weaknesses you must know before you select the best one.
Strengths of FedEx
FedEx has many advantages; the list includes a superb tracking system and speedy delivery. Following are the things that can be regarded as the strength of FedEx.
FedEx is known for a robust tracking system. You can track the progress of your package’s delivery in every step. Not only that, using the FedEx Delivery Manager and hold your containers at a FedEx office and schedule the delivery as per your convenience.
FedEx offers Saturday delivery as a part of their basic shipping packages. Many merchants actually like this feature of FedEx.
Negotiable Pricing is another strength we can consider. If you need to ship a large volume of packages through FedEx, you can easily negotiate the shipping charge with the officials. FedEx can offer competitive rates for packages up to 50 pounds.
Weakness of FedEx
Considering FedEx for shipping your packages you must be mindful of the downsides of the shipping carrier.
Higher Shipping Rates is one of the significant concerns of FedEx. For small and medium business owners the shipping cost of FedEx is not favorable in any circumstances.
FedEx doesn’t have free package pickup service. However, you can schedule a package pickup by paying the extra fees.
Unavailability of office another issue you might have to encounter with FedEx. Most importantly the offices they have are less convenient than its competitors.
USPS is the best option by far when it comes to price. Not only that, since they try to prioritize every address equally, in some cases, you will be surprised seeing how quickly they can ship a parcel out of nowhere. Coming to FedEx, they are excellent for sellers looking for fast and reliable shipments. We have shared the perfect guide to help you decide the best shipping company for your business. If you need any further help, you can ask us through the comment box. Share your thoughts about this article in the comment.